What does the LINk do?
New! - The Governance Document, Annual Report and Meeting Minutes are now available for download through our publications page.
The LINk are here to represent your views to the people who make decisions on all health and social care services that are paid for with public money.
The LINk does NOT deal with children’s services but can look at children’s hospital wards. The LINk deals with issues that affect groups of people from a particular geographic area such as: Gedling or Newark and groups of interest such as Minority Communities or Older people for example. The LINk does NOT deal with individual complaints.
What is the LINk?
The Local Involvement Network (LINks) is a voluntary group set up to tackle issues faced by service users of public health and social care services. The LINk is made up of local volunteers from across the City who use health and social care services and represent other service users in their area. The LINk is independent and the people who volunteer for the LINk contribute their time because they are interested in making changes and improvements to the health and social care services in Nottingham City.
The LINk comprises of a Board of Directors that is responsible for strategic decisions and a communications working group that works to promote the LINk and produce updates for the public. In addition the LINk has several working groups that look at the issues received from the public and make recommendations to the Board of Directors.
The LINk has the power to ‘enter and view’ services if they receive reports from the public about a particular service or issue. If the LINk conducts an ‘enter and view’ they will send an authorised representative who is trained to assess the service and report back on any findings. The LINk will then make recommendations to service managers, commissioners and the local authority as appropriate.
What does the LINk do?
The LINk are here to represent your views to the people who make decisions on all health and social care services that are paid for with public money.
The LINk does NOT deal with children’s services but can look at children’s hospital wards. The LINk deals with issues that affect groups of people from a particular geographic area such as: Clifton or Lenton and groups of interest such as minority communities or older people for example. The LINk does NOT deal with individual complaints.
